High-pressure laminates from Arpa: customer support

Arpa has always believed in the culture of service and, through our dedicated multi-disciplinary team, offers valuable solutions to its clients and partners in every phase of the process, from planning to delivery.
Client Service is available to provide clients with all the information they need; helping them choose and sending out requested samples.
For any requirement, please write to us using our contact form.
As an alternative, you can visit one of our contact points.

Terms of condition

Applicability
These terms and conditions of use for the Arpa website (hereinafter the "Terms of Use") apply to visits to and use of the websites of Arpa Industriale S.p.A. and its group companies (hereinafter collectively "Arpa" and the websites collectively the "Website") as well as to the information made available to you on or via this Website in any form whatsoever (hereinafter the "Information"). Visiting the Website and/or downloading its contents automatically means that the visitor (hereinafter also referred to as "you") agrees to these Terms of Use.
Arpa may change these Terms of Use at any time and without further notice. Such modified Terms of Use take effect from the time they are placed on the Website. Arpa will always make an effort to place the latest version of the Terms of Use on this web page so that you can always consult these Terms of Use here.

Content
Arpa does not guarantee that the Website will function without errors or interruptions. Part of all of the Information may be incomplete and/or incorrect and/or obsolete. The Companies are not liable for the use or content of external Internet pages that are not maintained by the Arpa, which are referred to on the Website, or which refer to the Website. Our cookie and privacy policies do not apply to your personal data that are collected and processed on or via these external websites.

Use
The Information is exclusively intended for general information purposes and is not intended as a recommendation, design, structural calculation, estimate or other warranty or representation for the visitor. Arpa does not warrant and accept no responsibility for the accuracy and/or completeness of the Information (including information on the Arpa products) or that the Information is suitable for the purpose for which it is consulted by you or otherwise.
Arpa strongly recommend that customers and third parties have a professional adviser inform them about (the suitability of) the Arpa products for all desired applications and about applicable laws and regulations.
Colours used in Arpa's communications (including but not limited to printed matter) and in samples of Arpa's products may differ from the colours of the Arpa products to be supplied.
Samples are not intended for use in product tests and are not representative of characteristics of the Arpa products.
Arpa's products and samples are produced within the specified colour tolerances and the colours (of production batches) may differ, even if the same colour is used. The viewing angle also influences the colour perception.
You are entitled to use the Information, such as documents, photographs, drawings, illustrations and other content subject to the following conditions: visitors may consult the Website and the Information and make copies of the Information for their own use, for example by printing or storing the Information.
Each and every use of the Information is permitted exclusively in relation to the sale and/or purchase of the Arpa products.
The Information may not be modified or changed in any way whatsoever. Illustrations on the Website may not be used without the accompanying text. In addition, the Information may not be used in any way that is in breach of Arpa's intellectual property rights or in breach of the Terms of Use.
You are explicitly responsible for always using the most recent Information from the Website. Thus, if you use the Information, you must regularly check to ensure that the Information used still corresponds to the latest information on the Website. Any other use of the Website and/or of the Information, including distribution, reproduction, modification, publication, storage in an automated data file or the dispatch of such a file without Arpa's prior written consent is explicitly prohibited.
Your use of the Website is entirely at your own risk. You are responsible for everything you send to or from the Website.
Arpa is entitled to change or terminate the availability of the Website and/or the Information and services offered on the Websites for any reason whatsoever, or to limit access to this Information or these services. Arpa is not liable for the consequences of any changes in the Information. This website has been made for surfing with updated browsers (Mozilla Firefox 36, Google Chrome 41, Apple Safari 8, Opera 28, Microsoft Internet Explorer 11 or newer). The utilization of non-updated browsers could cause an imperfect use of the site.

Liability
Arpa is not liable (contractually or non-contractually) for any damage resulting from the use (or the inability to use) the Website, including damage resulting from viruses or the inaccuracy and/or incompleteness of the Information.
Nor is Arpa liable (contractually or non-contractually) for damage resulting from the use of electronic means of communication with this Website, including but not limited to damage resulting from failures to deliver or delays in the delivery of electronic messages, the interception or manipulation of electronic messages by third parties or by software/hardware used for electronic communication and the transmission of viruses.

Intellectual property
All copyrights and other intellectual property rights and other rights regarding the content of the Website (including logos, trademarks, service marks, software, databases, audio, video, text and photographs) are owned by Arpa and/or its licensors. Arpa and the Arpa logo are registered trademarks of Arpa.

General conditions
All oral and written statements, offers, quotations, sales, supplies, deliveries and/or agreements and all related activities of Arpa Industriale S.p.A. are governed by Arpa Indusriale S.p.A.'s 's General Terms and Conditions which can be found and downloaded from the website www.arpaindustriale.com. All the related activities of the other companies of Arpa Group (Arpa France S.A.R.L. - . Arpa Iberica S. L.S.U. - Arpa Nederland B.V - Arpa UK Ltd. - Arpa USA ltd) are governed by the relevant General Terms and Conditions.
A copy of these general Terms and Conditions will be provided free of charge on request. All general terms and conditions other than the conditions mentioned above are explicitly dismissed and do not apply, regardless of whether such terms and conditions are referred to on requests for offers, offer confirmations, stationery and/or other documents of the other party.

Indemnification
You indemnify Arpa, their employees, representatives, licensees and trade partners against all damages and costs, including the costs for legal assistance, accountants and other external advisers, suffered or incurred by Arpa regarding third-party claims to the effect that your use of the Website is in breach of any statutory rule or infringes (intellectual) (property) rights of third parties or is otherwise unlawful towards a third party

Invalidity
In the event that part of these Terms of Use are or become invalid, Arpa and you will continue to be bound by the remaining part. Arpa will replace the invalid part by clauses that are valid and whose legal consequences, in view of the content and purpose of these Terms of Use, correspond as much as possible to the invalidated part.

Applicable law and competent court
These Terms of Use are governed exclusively by the laws of Italy. Any claim or dispute related to the use of the Website and/or the content of these Terms of Use, including disputes regarding the existence and validity of these Terms of Use, will be submitted exclusively to the competent court in Turin.

Questions
Should you have any questions or comments regarding the above, please do not hesitate to contact the Arpa by e-mail: info@arpaindustriale.com.

ARPA INDUSTRIALE’SCULTURE OF SERVICE

Terms of condition

ARPA INDUSTRIALE’S
CULTURE OF SERVICE